Microsoft MB-210 Dumps is complete exam practice material! It will help you practice everything you need to know about the MB-210 exam “Dynamics 365 Sales Functional Consultant Associate” before the exam!
Currently provides 328 latest exam questions and answers, fully covering the 40-60 questions of the actual exam! According to the learning progress of different candidates, the estimated learning time is 2-3 days! This is proven real and effective exam material!
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Question 1:
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
You configure forecasts for a clothing manufacturer.
A salesperson updates an opportunity and wants to refresh the forecast.
You need to show the salesperson how to refresh the forecast.
Proposed solution: Update the Opportunity Forecast Category Mapping process.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/keep-forecast-data-up-to-date
Question 2:
A company sends PDF quotes to customers.
A salesperson wants to revise the look of a quote after selecting the Export to PDF button.
You need to modify the template for the PDF.
Where should you modify the template?
A. Microsoft Excel
B. a report
C. Microsoft Word
D. the PDF document
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-quote-pdf-sales-professional
Question 3:
A salesperson reviews the My Activities view and discovers many open Phone Call records.
You need to ensure that the salesperson can close Phone Call records without opening each record.
What should you do?
A. Bulk Edit
B. Deactivate
C. Mark Complete
D. Publish
Correct Answer: C
Question 4:
You close a lost opportunity. The company you lost the opportunity to is a competitor with whom you do business. The company is already set up with an account and competitor record in the system.
You want to track the lost opportunity without having to reopen the opportunity.
You need to track the company to the opportunity.
What should you do?
A. Add the account to the opportunity.
B. Add the competitor to the opportunity.
C. Add the opportunity to the competitor.
D. Add the opportunity to the account.
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-competitor-record-sales
Question 5:
You are the Dynamics 365 administrator for a group of financial advisors.
Advisors must use one business process flow to guide them through the standard lead-to-invoice process.
Each entity has the following number of stages and steps:
You need to modify the business process flow to make it valid. What should you reduce?
A. total number of steps
B. the number of steps per stage
C. number of entities
D. total number of stages
Correct Answer: D
The total number of stages here would be 50 which is more than the maximum limit of 30.
Question 6:
SIMULATION
Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.
When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment.
While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.
Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn’t matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.
Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.
Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.
You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer’s need.
You need to configure your environment to meet the requirement.
To complete this task, sign in to the Dynamics 365 portal.
A. See the explanation below.
B. PlaceHolder
C. PlaceHolder
D. PlaceHolder
Correct Answer: A
You need to edit the Lead to Opportunity Sales Process business process flow by making the step mandatory.
1.
In the site map, select Sales Settings.
2.
Under Customization, select Business Process Flows.
3.
Select the Lead to Opportunity Sales Process business process flow.
4.
In the Develop stage of the business process flow, select the Customer Need step.
5.
Tick the Required checkbox to make this step mandatory.
6.
Click Save to save the changes.
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/customize-business-process-flows
Question 7:
HOTSPOT
You need to resolve the issues on the ticket\’s dashboard.
Which configurations should you change? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 8:
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A customer recently visited one of your retail outlets. You created an opportunity for the customer for a large purchase.
The customer is now ready to complete the purchase.
You need to create a quote from the opportunity.
Solution: Qualify the opportunity.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
Question 9:
DRAG DROP
You manage a Dynamics 365 Sales environment for an organization.
You need to edit the display name of a business process flow.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Question 10:
You need to create a chart for the athletic director. What should you do?
A. Use purchaser, markup, and margin on the X-axis. Use the amount of sales on the Y-axis.
B. Use the ticket type as the X-axis. Use the number of sales on the Y-axis
C. Use the ticket type on the X-axis. Use margins multiplied by cost on Y-axis
D. Use the discount price on the X-axis. Use the number of tickets for groups on the Y-axis.
Correct Answer: B
The school\’s athletic director needs a fiscal year report that includes specific formatting based on a defined template. The report must contain a chart that displays the type of ticket purchaser (alumni, non-alumni, and student).
Question 11:
A company uses Dynamics 365 Sales.
You need to email a quote to a customer.
Which user interface option should you use?
A. Assign
B. Share
C. Form Editor
D. Print Quote for Customer
Correct Answer: D
Question 12:
A sales manager asks you to add a reason named DealLost to mark opportunities closed as lost.
You need to modify entity fields.
Which two entity fields should you modify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Opportunity Line
B. Opportunity Sales Process
C. Opportunity
D. Opportunity Relationship
E. Opportunity Close
Correct Answer: CE
Reference: https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum/377163/customize-opportunity-close https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-opportunity-close-experience
Question 13:
You create an invoice with products and services for a customer.
You need to add pricing for a product that is not available in the product catalog.
What should you do?
A. Add the product to the order and use Get Products
B. Add a write-in product
C. Add an existing product and change the name and price
D. Add the product to the quote and use Get Products
Correct Answer: B
Question 14:
DRAG DROP
You are setting up a product catalog in Dynamics 365 Sales.
You need to set up the catalog using the least amount of effort.
In which order should you set up the catalog? To answer, drag the appropriate components to the correct order position. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/set-up-product-catalog-walkthrough
Question 15:
A battery manufacturer wants to sell their batteries in boxes of 12 and cases of 24 boxes.
You need to set up a unit group so that the manufacturer can sell different quantities. What should you create first?
A. related unit
B. unit of measure
C. primary unit
D. base unit
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-unit-group-add-units
…
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