[MAR 2021] Microsoft MB-210 exam dumps and online practice questions are available from Lead4Pass

Table Of Content:

1. Microsoft MB-210 Dumps Pdf
2. Microsoft MB-210 Dumps Youtube
3. Microsoft MB-210 Dumps Practice Test
4. Microsoft Discount Code 2021

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The latest updated Microsoft MB-210 Exam Practice Questions and Answers Online Practice Test is free to share from leads4pass (Q1-Q13)

QUESTION 1
You run an Account Overview report for Fourth Coffee. The following results are displayed.

Use the drop-down menus to select the answer choice that answers each question based on the information presented
in the graphic. NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

QUESTION 2
You need to determine which fields are required when opportunities are marked as lost.
Which fields are required?
A. Status and Stakeholders
B. Status and Contact
C. Status Reason and Competitor
D. Status Reason and Description
Correct Answer: C

QUESTION 3
HOTSPOT
An organization uses Dynamics 365 Sales to manage customer relationships.
When a potential customer submits an email inquiry, the system must create a lead record and send a response.
You need to ensure that a lead record is created for the potential customer and a reply email is sent.
How should you configure the environment? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-rules-to-automatically-create-orupdate-records

QUESTION 4
You work for a company using Dynamics 365 for Sales.
When customers call the company, they must provide their quote number. Customers report that quote numbers are too
long.
You need to shorten quote numbers to the minimum possible length.
What should you do?
A. Reduce the auto number prefix to one character
B. Reduce the auto number prefix to two characters
C. Reduce the suffix length to four characters
D. Ensure that the prefix setting is read-only
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/change-auto-number-prefixcontract-case-article-quote-order-invoice-campaign-category-knowledge-articles

QUESTION 5
HOTSPOT
You use Dynamics 365 for Sales.
You need to add products to an invoice.
Which options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

QUESTION 6
An order uses quote and order functionality in Dynamics 365 for Sales. Multiple quotes may be provided to customers at
one time. Quotes are revised often. You need to create a process that meets the following requirements:
1.
Create an order from a quote.
2.
Close the associated opportunity is won.
3.
Update the actual values to reflect values from the quote.
Which two opportunities can you close as won? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. The opportunity has other quotes in the won status.
B. The opportunity has other quotes in the draft status.
C. The opportunity has other quotes in the active status.
D. The opportunity has other quotes in the revised status reason.
Correct Answer: AB

QUESTION 7
You use price lists in Dynamics 365 for Sales. Some price lists have expired.
Users need to be able to continue to manage their opportunities.
Which option is possible?
A. Users can add the expired price list to opportunities created prior to the expiration date.
B. Users can add the expired price list to an opportunity but will see a warning.
C. Opportunities that use the expired price list can continue through their lifecycle.
D. Opportunities that use the expired price list will display a warning that prices must be replaced.
Correct Answer: D

QUESTION 8
You need to resolve the sales manager\\’s issue regarding private box customers. What should you do?
A. Convert all incoming phone calls to leads.
B. Convert the sales manager\\’s emails lo opportunities.
C. Convert the sales manager\\’s emails to leads.
D. Convert the dean\\’s phone call to an opportunity.
Correct Answer: A

QUESTION 9
A company uses Dynamics 365 for Sales.
You must track a competitor to help your company win a sale.
You need to associate the competitor with a Dynamics 365 entity.
To which type of entity can you associate with the competitor?
A. Opportunity
B. Lead
C. Account
D. Contacts
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-editcompetitor-record-sales

QUESTION 10
You manage a Dynamics 365 Sales environment.
You need to ensure that all possible activities are automatically converted to leads by using the record creation rule.
Which three activities can you convert to leads? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Service activity
B. Email
C. Phone call
D. Task
E. Custom activity
Correct Answer: BCD

QUESTION 11
HOTSPOT
You implement the Dynamics 365 App for Outlook.
You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

QUESTION 12
You need to determine the cause of the issue with desktop users and business cards. What is the cause of the issue?
A. The Al Builder Business Card control needs to be configured for the field on the form.
B. The field needs to be added to the form.
C. A business rule needs to be set up to show the field.
D. The users do not have the appropriate permissions.
E. Show image on the form is not selected in Form Properties.
Correct Answer: B

QUESTION 13
You work for a company using Dynamics 365 for Sales.
When customers call the company, they must provide their quote number. Customers report that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length.
What should you do?
A. Change the field type from auto number to decimal number
B. Reduce the auto number prefix to one character
C. Reduce the suffix length to four characters
D. Ensure that the prefix setting is read-only
Correct Answer: B
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/change-auto-number-prefixcontract-case-article-quote-order-invoice-campaign-category-knowledge-articles

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