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CompTIA 220-1001 Online Exam Practice Questions
QUESTION 1
A user needs a derive system the offers redundancy while providing the fastest read/write speed possible. Which of the
following RAID configurations should a technician configure in the user\\’s workstation?
A. 0
B. 1
C. 5
D. 10
Correct Answer: C
QUESTION 2
An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and
working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?
A. Hard drive S.M.A.R.T. data
B. Event Viewer
C. Device Manager
D. BIOS settings
E. Performance Monitor
Correct Answer: B
QUESTION 3
Which of the following resource types would be BEST suited to saving photographs from a mobile device with limited onboard storage?
A. Cloud file services
B. Virtual desktop
C. Off-site email
D. Resource pooling
Correct Answer: A
QUESTION 4
An end user has signed up to use a web-based calendar application.
Which of the following solutions has the user purchased?
A. DaaS
B. SaaS
C. PaaS
D. laaS
Correct Answer: B
QUESTION 5
A business owner is concerned about excessive paper usage but is not concerned about the wear to the printer of the
use of toner. The business owner asks a technician to find a low-cost solution.
Which of the following is the BEST action for the technician to perform?
A. Configure duplexing
B. Enable collating
C. Adjust the orientation
D. Decrease the quality
Correct Answer: A
QUESTION 6
A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world.
The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business
workstation.
Which of the following system parameters is the MOST important for the technician to consider when choosing a power
supply?
A. input voltage
B. Efficiency rating
C. 12V rail amperage
D. Number of SATA connectors
Correct Answer: A
QUESTION 7
A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician
removes malware, and then is able to ping the router and access the websites.
Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)
A. Documents findings, actions, and outcomes.
B. Reboot the device to verify the fix.
C. Reconnect the device to the network.
D. Verify the settings in IPConfig.
E. Research the problem based on symptoms.
F. Run a virus scan.
Correct Answer: AF
QUESTION 8
A technician is troubleshooting an issue with a printer that is directly attached to a user\\’s workstation. The printer is
powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier
in the day.
Which of the following should the technician do NEXT to determine the cause of the issue?
A. Order a new printer for the user and decommission the current printer
B. Update the printer drivers in the workstation\\’s OS
C. Physically examine the workstation and printer for any obvious issues
D. Reseat all the printer cables and restart the user\\’s workstation
Correct Answer: C
QUESTION 9
An employee\\’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the
mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other
devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to
resolve the issue?
A. Clean out the charging port on the device
B. Replace the mobile device\\’s battery
C. Issue a new charging cable to the employee
D. Send the device for service and give the employee a loaner
Correct Answer: A
QUESTION 10
A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the
number of failure points. The applications on the server also require the highest performance available. Which of the
following configurations would the technician MOST likely select?
A. RAID 0 with 1500rpm 15TB drives
B. RAID 1 with 1000rpm 8TB drives
C. RAID 5 with 7200rpm 5TB drives
D. RAID 10 with 5400rpm 6TB drives
Correct Answer: D
QUESTION 11
A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media,
but is encountering write errors. Which of the following is MOST likely cause of the errors?
A. The disk has already been finalized
B. The files are encrypted
C. There is a corrupt file on the hard drive
D. The files are not compatible with the type of disk used
Correct Answer: A
QUESTION 12
A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different
laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)
A. Update the video drivers on the laptop.
B. Increase the projector contrast.
C. Replace the original laptop.
D. Change the aspect ratio on the projector.
E. Replace the bulb in the projector.
F. Modify the laptop\\’s display resolution.
Correct Answer: BD
QUESTION 13
A technician is configuring a printer for a client. The technician connects the printer to the network, but is unsure to
determine its switchport. Which of the following should the technician do FIRST to locate switchport?
A. Perform a DNS on the server.
B. Set up an SSH session to the desktop.
C. Reference the ARP table in the router.
D. Configure port security on the switch.
Correct Answer: D
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