How to Pass MB-280 Dynamics 365 Exam

In today’s customer-centric business landscape, mastering tools like Microsoft Dynamics 365 is a game-changer for professionals aiming to excel in client engagement and sales optimization. The MB-280: Microsoft Dynamics 365 Customer Experience Analyst certification validates your ability to configure and leverage this powerful platform, opening doors to roles like functional consultant or business analyst. Whether you’re new to Dynamics 365 or a seasoned user, passing MB-280 can skyrocket your career. This article unveils a proven roadmap, spotlighting key steps and trusted resources like Leads4Pass to ensure your certification success as of March 2025.

Understanding the MB-280 Exam

Before diving into preparation, understanding the MB-280 exam is crucial. Designed for professionals who bridge business needs with technical solutions, this certification targets customer experience analysts and Dynamics 365 enthusiasts. According to Microsoft’s official documentation, MB-280 assesses skills across several domains:

  • Dynamics 365 Sales Configuration (25-30%)
  • Dataverse and Model-Driven Apps (25-30%)
  • Power Platform Integration (10-15%)
  • Customer Insights and Extensions (15-20%)

The exam features 50-60 questions—multiple-choice, drag-and-drop, and case studies—spanning 100 minutes, with a passing score of around 700 out of 1000, per updates asof March 4, 2025.

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Are you feeling a little overwhelmed preparing for the Microsoft MS-102 exam? Don’t panic, I understand the pain of “no direction in reviewing”. Therefore, I decided to share the 15 latest free practice questions with you directly online. I carefully organized these questions based on the 2025 exam syllabus, covering core content such as Microsoft 365 management and compliance. Next, I will show these 15 questions in this article and talk about my preparation experience. If you want to go further, I would also recommend an artifact-Leads4Pass, where complete exam preparation resources are waiting for you. Are you ready? Let’s get started!

How reliable are these 15 free questions?

You may be thinking: “Are the free questions too watery?” Don’t worry, these 15 questions are interesting. They are based on Microsoft’s official MS-102 syllabus and include multiple-choice and scenario-based questions. For example, the fourth question is: “You have a Microsoft 365 E5 subscription that contains two security groups named Group1 and Group2. What should you configure for each group?” I will answer directly online, along with ideas. In this way you can not only practice with it, but also learn practical skills. In the following paragraphs, I will list these 15 questions and their answers. Learn while reading to double your efficiency!

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